With the IT-ForYou Carepack you benefit from extensive certainty: a long hardware guarantee, 8 × 5 support and a replacement Ubiquiti UDM-Pro-Max router with a defect. This way your network always remains reliable and operational.
Carefree use of your Ubiquiti Dream Machine Pro Max
8 × 5 professional telephone support in the event of malfunctions or defects
Advanced replacement: replacement access point with a defective copy
Free return of the defective device
Valid for one Ubiquiti Dream Machine Pro Max
Extended warranty of 5 years
With the IT-Foryou Carepack you extend the standard guarantee from 2 to 5 years. For example, you can count on a well-functioning WiFi network, without unexpected costs with a hardware problem.
8 × 5 technical support
Do you have a malfunction? Then our support department helps you by telephone during office hours (8 × 5). We analyze the problem and try to solve it remotely. Is that not possible? Then we immediately arrange a replacement device.
Advanced replacement
Does the router turn out to be defective? Then we will send a replacement copy or an equivalent alternative within one working day. You can also collect it - in consultation. You have 30 days to return the broken device to us.
Conditions
The IT-Foryou Carepack is valid in the Netherlands and Belgium and must be purchased at the same time as the Access Point. View all the conditions via the download section on our website.
Plus and minus points
Extended warranty up to 5 years - extra security compared to the standard 2 years.
Advanced replacement - In the event of defect you will quickly receive a replacement device, often within one working day.
Free return - no extra costs for returning the broken access point.
8x5 telephone support - Professional help during office hours in the event of malfunctions or questions.
Carefree use - ideal for business users or critical networks where uptime is important.
Only valid with simultaneous purchase-the Carepack must be purchased at the same time as the UDM-Pro-Max.
Applies to one device - not deployable for multiple access points at the same time.
